Unlike some companies, we do not charge anything upfront, so we would appreciate if you prevent us from an unnecessary trip. Also we understand that your time is valuable and we would not want to waste your time or promise you with anything that we could not keep, so we encourage you to take a moment and read the notification below.
- Mobile service is only available for cities listed in ” Choose Your City” section. Mountain (like Sunshine Canyon area in Boulder), remote (like some parts of Niwot), or outside of these cities (like Estes Park) are not covered with mobile service. If your address comes up in a different city on Google Maps, rather than our mobile service coverage areas, we apologize in advance that your appointments will be cancelled automatically.
- Appointments made by phone currently are not connected to our website’s appointment program, so we may already have another appointment for the time that you desire or our technician may be still on the previous appointment. Please except our technician to show up only if your appointment request have been approved.
- Please wait for your appointment to be approved by our technician either by a phone or email. If your appointment is approved, our technician will give you his ETA and he will be there in the time period of your appointment.
- We understand that your schedule may change after you make an appointment with us, so just to make sure, our technician will get a an approval for your appointment prior to his departure by calling you or sending you email (if your phone is unavailable). Please double check your phone or email for your final approval. Failure to this approval may delay or cancel your appointment.
- Please give us a call if your appointment request stays “pending” for a long time.
- Please consider mobile service is limited for a screen or a battery replacement for iPhones only. If your housing/frame is damaged we may not be able to perform the repair.
Please choose your city first then choose your phone model and the best date/time. Please wait for your appointment to be approved. On the appointment day, please wait and reply for the final approval.